Política de frete
Shipping Methods and Timelines
- Standard Shipping: Orders are typically processed within 1-2 business days. Once processed, standard shipping usually takes 3-7 business days for delivery.
- Express Shipping: For faster delivery, you can select express shipping at checkout. Express orders are typically processed within 1 business day and usually arrive within 1-3 business days.
Please note that these shipping timelines are estimates and actual delivery times may vary depending on factors such as destination location, courier delays, and peak seasons.
Shipping Fees
Shipping fees are calculated at checkout based on the total weight of your order and the shipping method selected. We offer free standard shipping on orders over $150 within Australia.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and whereabouts of your package.
Delivery Address
Please ensure that the delivery address provided during checkout is accurate and complete. We cannot be held responsible for orders that are delayed or lost due to incorrect address information provided by the customer.
Shipping Restrictions
We are unable to deliver to PO boxes or parcel lockers. Additionally, we do not offer international shipping at this time.
Shipping Delays
While we make every effort to ensure timely delivery of your order, please understand that occasional shipping delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or carrier issues. We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions or concerns regarding shipping, please don't hesitate to contact us at contact@pimentabrazil.com or +61 0451953191. Our customer service team is here to assist you.